PRINT INFORMATION & CARE

How should I handle my print?

It is advised that you should not handle your print at all. Please leave this to an experienced professional framer. Preferably, you should leave the print inside the mailing tube to be removed by your framer. 

If you wish to do the framing yourself, handle your print with the utmost of care as they can be very easily marked or creased. 

Never touch the printed image with your fingers as oil and dirt from your skin can easily cause damage. Always make sure that all staples are removed from the mailing tube end before removal of your print.

Where not to position a print?

Never locate your print where it will be exposed to moisture or direct sunlight.

Are prints covered by a warranty?

We do not offer a period of warranty on prints. As we are serious about customer satisfaction, we would like to be contacted in the event that a customer has a question and we will only then consider resolutions on a case-by-case basis.

Printed Photograph Material?

All Stephanie Janett’s prints are custom printed on heavyweight archival paper. Each print is giclée-printed on archival, acid-free paper. 

Do you offer any other sizes?

We are happy to provide a quote if you would like the artwork custom sized to suit your space. Please contact us here and we will let you know if this is possible.

I’ve seen a photograph of yours that I love but it’s not offered in your shop. Am I able to purchase it as a print?

Yes. If you see an image belonging to me on any of my social media channels, I am more than happy to arrange a custom print for you.