• Main
    • Travel
      • France
      • Italy
      • Portugal
      • Spain
    • SHOP
      • Croatia
      • France
      • Italy
      • Morocco
      • Spain

    Sign up to receive exclusive destination updates!

    • Main
    • Travel
      • France
      • Italy
      • Portugal
      • Spain
    • SHOP
      • Croatia
      • France
      • Italy
      • Morocco
      • Spain
    Stephanie Janett
    • Main
    • Travel
      • France
      • Italy
      • Portugal
      • Spain
    • SHOP
      • Croatia
      • France
      • Italy
      • Morocco
      • Spain
    • Subscribe
    • 0 Cart
      No products in the cart
    Stephanie Janett

    SHIPPING METHODS

    Yes, we ship worldwide.

    I’ve ordered a print, when will my order be sent?

    FULFILLMENT

    Once your print has been purchased online, we must process the order and the image is then sent to the lab for printing. 

     

    Please allow 3 – 5 business days for fulfillment (production) before your photograph is shipped, as your order is custom printed just for you. 

     

    Please note that we don’t keep stock of our prints; we have them printed individually for each customer order.

    SHIPPING

    We ship the print/s as soon as your order has been fulfilled. Our average shipping time is dependent on the order’s destination. Know that this may vary slightly due to possible shipping or customs delays.

     

    CANADA customer shipping time estimates 6-10 business days.

     

    UNITED STATES customer shipping time estimates 3-4 business days.

     

    EUROPEAN customer shipping time estimates 3-7 business days.

     

    AUSTRALIAN/NZ shipping time estimates 2-5 business days.

     

    WORLDWIDE customer shipping time estimates 8-14 business days.

     

    Please Note: If you have selected Express Shipping at checkout, this timeline applies to delivery after the print has been fulfilled.

    ESTIMATED DELIVERY

    What is the cost of shipping products?

     

    You can view the shipping cost before checking out.

     

    If more than one print is purchased, strictly 3 prints per mailing tube can be packaged together.

    INTERNATIONAL DELIVERIES

    We regularly ship all over the world and offer a multitude of services that provide tracking numbers.

     

    Contact us directly if your destination is not available at checkout.

    International Duties & Taxes

    Customs and other import duties and fees may be applied to international orders when the shipment reaches its destination. Such fees and charges are the responsibility of the recipient and vary from country to country. Your package will not be released from customs until these payments are made.

     

    Stephanie Janett is unable to advise how much these duties will cost, please ensure you are aware of the cost of these fees before you make your purchase.

     

    Know that shipping may vary slightly due to possible shipping or customs delays. Please remember that if this occurs, customs and other import duties are the full responsibility of the customer receiving the purchased product.

    Do I need to sign for my packaged delivery?

     

    Yes, Stephanie Janett is not responsible for any packages that have not been signed for upon delivery.

    RETURNS POLICY

    All sales are final. There is a non-returnable and non-refundable policy. 

     

    We are committed to providing our customers with products of the highest quality. All of our products are custom printed on order, so please select your products carefully, as there are no refunds or exchanges for a change of mind.

    Damaged/Incorrect Orders

    Any damaged/deemed unusable or incorrect prints sent, are eligible for replacement. 

     

    All items are thoroughly checked before sending and packaged with care. On the day of your delivery please carefully inspect your shipping package and print. 

     

    In the unfortunate event that a print arrives damaged through the delivery process, please contact immediately and we will contact the courier company directly to sort out any claims.

     

    We require all damaged or incorrect prints to be returned for replacement within 7 days and notified via email within 24 hours of shipment delivery date receipt. 

     

    Be sure to document/photograph any/all impurities and include this information when contacting us regarding your damaged item. We must receive written notification as well as photo documentation of damages within 7 days of receiving the item. After 7 days, we will no longer be able to replace an item. 

     

    The return address is the lab facility found on the packing slip. 

     

    If you have received the wrong order or your order was damaged in transit please contact us immediately.

     

    Our goods come with the statutory guarantees imposed by the Australian Consumer Law. You can read more about your rights in regards to ‘refunds, repairs and replacements’ from the Consumer Affairs Website.

    DELIVERY ESTIMATES & TRACKING

    Can I track my item?

    Yes. Once we have posted your item, we will send you a courtesy email to confirm shipment. You will also receive a tracking number and shipping updates via email.

    I ordered from your shop but I haven’t received any email updates?

    All emails will be sent to your Paypal or Stripe address – check there first for order confirmations and updates. If you still can’t find anything please email here and you’ll hear from us as soon as possible.

     

    Need more information?

    Please see our frequently asked questions for a quick answer to our most commonly asked questions. Can’t find what you need? Please contact us.

    Share this:

    • Twitter
    • Facebook
    About

    About

    Stephanie Janett is your destination that inspires, providing engaging storytelling and imagery that explores travel and lifestyle. A curated experience for everyone who aspires to a life well-traveled.

    Read more

    Follow me

    Shop Prints

    • Croatia
    • France
    • Italy
    • Morocco
    • Portugal
    • Spain
    • Uncategorized

    stephanie_janett

    151

    stephanie_janett

    View

    Aug 25

    Open
    ⁠Apartments of Lisbon⁠ 💙

    stephanie_janett

    View

    Aug 18

    Open
    This gem of a courtyard at the Monastery of Sao Vicente de Fora, Lisbon.⁠ 🌸

    stephanie_janett

    View

    Aug 17

    Open
    I got lost within the labyrinth of alleys and side streets and found this fantastic mural piece within the Alfama district. If only I could remember what the nearby tour group was explaining about the piece...would anyone happen to know? ⁠

    stephanie_janett

    View

    Aug 16

    Open
    Beautifully decorated buildings are adorned with azulejo's throughout the city 💙 After the Earthquake of 1755, the capital was influenced in the use of the now famous tiles. They are an ornamental art form, but also function as temperature controls and reinforcing the structure of buildings. ⁠

    stephanie_janett

    View

    Aug 15

    Open
    Alfama and its wonderful maze of narrow cobbled streets and white washed houses.

    stephanie_janett

    View

    Aug 14

    Open
    When I think of Lisbon, a few things come to mind...most all it is the cities azulejos. ⁠💙

    stephanie_janett

    View

    May 14

    Open
    Encased in pink bougainvillea flowers, is a town painted in pastel romanticism. Truly the most beautiful jewel of the Amalfi coast, Positano is a captured dream. Print collection available at www.stephaniejanett.com⁠

    stephanie_janett

    View

    May 6

    Open
    Framed within luscious greenery, the arabesque influenced architecture is eye catching on the island of Capri 🌴

    stephanie_janett

    View

    Mar 7

    Open
    Waiting for the day my bougainvillea encases the exterior of my home just like this! Taking gardening cues from the stunning greenery that is everywhere on the island of Capri.⁠
    Follow on Instagram

    Categories

    • Drinks
    • Food
    • France
    • Italy
    • Portugal
    • Spain
    • Travel
    • Wellness

    Top Posts

    Blue Zones “Power 9” | Principles on Living a Healthier and Longer Life
    FoodWellness

    Blue Zones “Power 9” | Principles on Living a Healthier and Longer Life

    Detox Celery Juice Recipe with Ginger, Lemon and Kiwi Fruit
    DrinksFoodWellness

    Detox Celery Juice Recipe with Ginger, Lemon and Kiwi Fruit

    Newsletter

    SIGN UP to explore exclusive new destinations!

    Follow me on

    • Instagram
    • Pinterest
    • Mail

    Follow Me On Instagram

    Please enter an Access Token
    Stephanie Janett
    • Contact
    • Shipping & Returns Policy
    • Frequently Asked Questions
    • Privacy Policy
    Copyrights © 2020 BUZZBLOGPRO. All Rights Reserved.

    We use cookies to ensure you get the best experience on our website.

    OK